Politique d’expédition
Order processing, cancellation & changes
What to Expect?
After you place an order, we'll send a confirmation email with your details. Then, we spring into action.
Standard Processing Time:
- 1-2 business days (excludes weekends and holidays)
- May extend during promotions - we're only human!
Shipping Speed:
- Free Standard Shipping on Order over USD$50.
- Free Express Shipping on Order over USD$60 for USA, UK, France and Australia.
| Type | Region | Shipping (Business Days) |
| Express Shipping | USA | 8-11 |
| Express | UK | 6-9 |
| Express | France | 8-13 |
| Express | Australia | 10-13 |
| Standard Shipping | USA | 10-18 |
| Standard | Rest of North America | 15-25 |
| Standard | South America | 18-35 |
| Standard | UK, Germany, Italy, Spain | 8-15 |
| Standard | Other European Countries | 9-18 |
| Standard | Asia (General) | 10-16 |
| Standard | Asia (Middle East) | 12-18 |
| Standard | Africa | 18-25 |
| Standard | Oceania | 11-18 |
Order Tracking :
-
Once your order has been dispatched, you can track its progress through our Track Order page
Important Notes:
- Orders can't be modified once placed
- Cancellations? We'll try, but no guarantees once shipped
- Returns accepted for unopened, unused items
Your Responsibility:
Provide accurate billing and shipping info. We'll consider change requests, but can't promise miracles.
Want the full scoop on returns? Check our website's return policy page.
International orders
- Your order may be subject to import taxes and customs duties upon arrival
- As the recipient, you're responsible for these fees and complying with local regulations
- For specific information, we recommend contacting your local customs office
Disclaimer
At Seedew Eyelashes, we strive to ensure your order reaches you smoothly. Here's some important information about our shipping process:
Delivery Considerations:
- While we aim for timely delivery, factors like weather or carrier handling may cause delays
- This applies to all shipping options, including Priority and Express
If Your Package Seems Lost:
- Please contact us within 7 days of the last tracking update
- We'll work with you to resolve any issues within 15 business days
- We appreciate your prompt communication in these situations
Delivery Accuracy:
- Please ensure your address details are correct and complete
- Unfortunately, we can't be responsible for undeliverable or misdelivered packages due to incorrect information
- In some cases, reshipments may require an additional fee
We're committed to providing you with the best possible service. If you have any questions or concerns about your shipment, please don't hesitate to reach out. We're here to help ensure you receive your beautiful Seedew Eyelashes products.